Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek support.
Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Rocket Casino. We are committed to preventing underage gambling and comply with all Australian gaming regulations.
If you are under the legal gambling age, please do not access our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Here are some warning signs to watch for:
- Chasing losses by gambling with more money to try to win back losses
- Hiding gambling activity from family, friends, or partners
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time or money gambling than intended
- Neglecting work, study, or family responsibilities due to gambling
- Feeling anxious or irritable when trying to cut down or stop gambling
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to fund gambling activities
- Continuing to gamble despite experiencing negative consequences
If you recognize any of these signs in yourself or someone else, please reach out for help.
Self-Help Tools Available
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount you are willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Restrictions: Reduce your betting limits or restrict access to certain games
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Here are organizations that provide free and confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free counseling and support services for people affected by gambling problems
- National Problem Gambling Helpline: 1800 858 858 – Free phone support available 24/7
United Kingdom
- GamCare: www.gamcare.org.uk – Free, confidential support for problem gamblers
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org – Information and referral services
- National Problem Gambling Helpline: 1-800-522-4700 – Free, confidential support
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support resources for gambling addiction
If You Need Help
If you are experiencing problems with gambling, please reach out for support today. Seeking help is a sign of strength, not weakness. The organizations listed above are free, confidential, and staffed by trained professionals who understand problem gambling.
You can also speak with our customer support team about accessing self-exclusion or other responsible gaming tools immediately.
Remember: you don't have to face this alone. Help is available right now.